Why FOYER

One record. Everything writes to it.

A guest exists once. The booking, the room, the breakfast, the invoice and the review all belong to that one record — so nothing is typed twice, nothing drifts, and the number at the end of the day is simply true.

Most houses today
  • The diary, or the spreadsheet M. Berisha
  • The Booking.com extranet M. Berisha
  • The till M. Berisha
  • The accountant’s file M. Berisha

One guest, typed four times. Four chances to be wrong.

With FOYER
Mira Berisha Guest since June 2026 Returning
4
stays
11
nights
€1,210
total
Preferences Quiet floorEspresso at 07:00Sea view
  • The desk reads it
  • The channels read it
  • The till writes to it
  • The invoice comes from it

Typed once, at the desk. Everything else reads it.

Where the trouble comes from

Nobody buys four systems. They accumulate.

A diary for the desk, an extranet for the channels, a till for the bar, a spreadsheet for the accountant — each one sensible on its own, and none of them talking to the others.

  1. 01

    The double booking

    A room sold on Booking.com at 22:10 and again by phone at 22:14, because the calendar and the extranet were two different things.

  2. 02

    The breakfast nobody paid for

    Written on a pad at table four, meant for room 210, never reached the folio. Small, daily, and gone by checkout.

  3. 03

    The invoice typed twice

    Once in the system, once in the accountant’s file, and a third time when the company asks for it split.

  4. 04

    The night nobody closed

    No-shows unflagged, deposits unclaimed, yesterday never quite finished — because closing the day was somebody’s job and everybody’s evening.

How it is built

Three rules, and the screens that keep them.

01

Nothing is typed twice.

The calendar is the system, not a picture of it. Drag a stay into another room and the folio, the housekeeping board and every channel move with it — nobody retypes anything, and nothing is left pointing at the room they used to be in.

The stay calendar
This week Occupancy 84%
Rooms Mon 11Tue 12Wed 13Thu 14Fri 15Sat 16Sun 17
101
A. KrasniqiM. Hoxha
102
J. Weber · B.com
103
E. BerishaS. Rossi · Exp
201
Group · Drini Tours
204
OOOL. Morina
105
Walk-in · L. Gashi · 2 nights
Confirmed In-house OTA Out of order drag to move · stretch to extend
02

The house is designed to get paid.

Deposits, pay-by-link and no-show rules are part of the booking, not a policy on the wall. An empty room is never free, and nobody has to have the awkward conversation.

Deposits and no-shows
FOYER LEDGER No-show watch · tonight Cutoff 00:00
SR S. Rossi Dbl 105 · arriving today 23:58 not arrived
No-show · marked automatically
Policy: first night · €62
Deposit held via pay-by-link €40 captured
B. Booking.com virtual card €22 charged
Collected €62 — the guest pays, not the hotel
Room 105 back on sale · pushed to every channel
03

The day closes itself.

The night audit runs at the hour you set: no-shows flagged, penalties applied, the day sealed, tomorrow staged. Nobody stays up for it, and nobody reconstructs it in the morning.

The night audit
FOYER LEDGER End of day · Thu, Aug 14
Room charges posted 23 nights · €1,430
No-shows flagged 1 booking · €45 penalty applied
Payments reconciled cash €210 · card €890 · bank €330
City tax summed 46 guest-nights · €46
Report emailed owner + accountant
Day closed 00:05 — tomorrow is already staged
Built here

Made for the houses it is sold to.

Not a global product with a Balkan price list. The receipts, the languages, the support hours and the onboarding were built for hotels in Kosovo and Albania first — and they work everywhere else because of it, not in spite of it.

  • Fiscal receipts for Kosovo and Albania, printed by the till
  • Six languages on the floor — every housekeeper in their own
  • Support in Albanian, English and German, in your timezone
  • Set up at your reception, with the people who will use it
The honest comparison

Against the diary, and against the big brands.

Three ways to run a small hotel. Two of them are common. One of them is ours.

What The diary and the extranetA big-brand PMSFOYER
Double bookings Whenever two people sell at once Stopped — on the tier that includes the channel manager Stopped. The channel manager is inside.
Breakfast, drinks, the spa A pad, and memory A separate POS product, integrated for a fee The till writes to the room’s folio
The invoice Typed again for the accountant Exported, then reconciled Numbered, VAT summed, one file a month
The night Somebody’s evening A night audit, once somebody configures it Runs itself at the hour you set
The price Free, and expensive A quote, after a sales call, in stages A written quote for your house, the same day
Support Whoever is good with computers A ticket queue, a chatbot, another timezone A person on WhatsApp, in yours
Going live Tonight Weeks, and an implementation fee A week, and the first month free

The middle column describes patterns common across large hotel platforms. It names nobody and quotes nobody’s price.

Learning it, and getting help

Easy to learn. Hard to get stuck on.

It is meant to be picked up in an afternoon. When something is not obvious there is a written answer for it, and a person on the end of the line whatever the hour.

  • 1

    Learn it in an afternoon

    One screen for the desk, one board for the floor, one till for the restaurant. New staff take bookings the same day they are shown — no manual left open on the counter.

  • How do I split a folio? Splitting a folio between two guests Billing a company instead of the guest Issuing an invoice from a folio

    A help centre that answers the question

    Step by step, on the screens you are actually looking at: split a folio, close the day, connect a channel, correct an invoice. Written for the desk, not for a developer.

  • 24/7 Every day of the year

    Support around the clock

    Someone answers at two in the morning and in the middle of August, in your language — a person who knows the property they are talking about, not a ticket queue.

FOYER replaced the paper diary, three OTA extranets and the Excel we billed from. Reception is calmer, rooms are ready sooner, and I can see the whole house from my phone.

Owner, Gasthof zum BärenCity hotel · 32 rooms · running the whole suite

Simple pricing

Three plans. One quote, for your property.

From the desk alone to the whole house, each plan quoted for your property. Ask, and the number comes back in writing the same day — and the first month is free.

See the plans

Ready to run your house on FOYER?